Hud's Comics reserves the right to cancel items/orders if we are not able to fulfill the order for multiple reasons including the following:
- Items ordered after final order cutoff time with vendor, which does not guarantee quantities can be filled by vendor.(Final Order Cutoff or FOC is usually 23 days prior to titles release date.)
- Items arrive damaged from vendor and we are not able to get replacements.
- Items become allocated and we do not receive enough copies to meet order requirements.
- Books market value exceeds purchase price and items were purchased after final order cut off time.
Ratio Variant (1:10, 1:25, 1:50. 1:100, 1:200, 1:500, etc):
Ratio variants ordered in advance of the titles release as a Presale or Last Call purchase are All Sales Final. This policy is due to the fact we have to order a certain quantity to be eligible for this cover. Do not cancel after purchase if you do not intend to honor the purchase.
Orders are shipped once all items are availble for shipment. It may take from 3 to 5 business days for orders to process from the release date of the items.
In the event of delays due to publisher changing the release date or vendor delays we will ship within 3 to 5 business days of the items arrival.
All Damage claims must be emailed to us within 48 hours of the shipment showing being delivered. Damage claims must be accompanied by photos of damaged product and packaging materials to aid in processing damage claims in a timely manner. Orders shipped insured will require additional time to process to allow sufficient time for the claim to be filed with the carrier responsible for the damage. Photos are required for all insured shipments shipped via USPS Priority Mail, Usps First Class Mail, UPS and/or FedEx shipments,
Pricing and Availabilty Terms
All orders placed before final order cut off dates will be filled and shipped as priced. Books ordered after this time will be subject to cancellation and/or allocation of items to meet demand and market changes for the title. This is due to our inability to guarantee we will receive books from the vendor since order was placed after the books final order cut off time.
Hud's Comics reserves the right to cancel an order if products purchased price does not reflect market value of the books due to supply and demand. This is a very rare occurrence but when books spike in value people have wiped out our inventory which results in our inability to service other customers and fair market value.
Bags & Boards:
All books ship bagged and boarded at no additional charge. Bags and Boards are not included in the price you pay for your item. Claims of bags and boards being damaged due to packaging process does not entitle the buyer to any refund or replacements. Bags and boards are a courtesy service we provide to protect your purchase during shipment.